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Best In Class Return Management System

  • Delight your customers by supporting both refunds and exchanges

Efficient On All Counts

Pragma RMS provides a hassle free experience for both the consumers and the businesses, automating the otherwise tedious & manual process

Branded returns page for your customers to raise return requests

Built as per the brand's guidelines and custom domain names

Ready integrations with all courier companies to handle reverse shipments

Automatic AWB creation for reverse shipments upon request approval

Configurable At Every Level

With the most granular-level customizations across the entire return process, Pragma RMS is a powerful automated system to handle your returns with minimal manual intervention

Match the customer experience of marketplaces, as well as their QC & vigilance at the same time

Enable/Disable image(s) & video upload for based on reasons for return

Configure return windows based on SKU's, product categories or seasonal sales

Enable or disable return eligibility based on SKU's

Completely control the flow of packages based on our rule-based reverse shipment generation mechanism

Map to dedicated warehouses, shipping partners and timings based on SKU selections, all configurable from one single place

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