Best In Class Return Management System
- Delight your customers by supporting both refunds and exchanges
Efficient On All Counts
Pragma RMS provides a hassle free experience for both the consumers and the businesses, automating the otherwise tedious & manual process
Branded returns page for your customers to raise return requests
Built as per the brand's guidelines and custom domain names
Ready integrations with all courier companies to handle reverse shipments
Automatic AWB creation for reverse shipments upon request approval
Configurable At Every Level
With the most granular-level customizations across the entire return process, Pragma RMS is a powerful automated system to handle your returns with minimal manual intervention
Match the customer experience of marketplaces, as well as their QC & vigilance at the same time
Enable/Disable image(s) & video upload for based on reasons for return
Configure return windows based on SKU's, product categories or seasonal sales
Enable or disable return eligibility based on SKU's
Completely control the flow of packages based on our rule-based reverse shipment generation mechanism
Map to dedicated warehouses, shipping partners and timings based on SKU selections, all configurable from one single place
